(For more information see https://apastyle.apa.org/style-grammar-guidelines/citations/quotations )

Always give page numbers for direct quotations. Before the page numbers, enter “p.” for a single page or “pp.” for multiple pages.

Short quotation. Place direct quotations of fewer than forty words within your text and enclose the quotation within double quotation marks. Provide the author, year, and specific page citation in the text, and include a complete reference in the reference list. Punctuation marks, such as periods, commas, and semicolons, should appear after the parenthetical citation. Question marks and exclamation points should appear within the quotation marks if they are a part of the quotation but after the parenthetical citation if they are a part of your text. Do not insert an ellipsis at the beginning and/or end of a quotation unless the original source includes an ellipsis.

According to the APA, “The main objective of scholarly writing is clear communication, which can be achieved by presenting ideas in an orderly and concise manner. … Precise, clear word choice and sentence structure also contribute to the creation of substantive, impactful work.” (American Psychological Association, 2020, p. 111)

It was found that “doctoral students’ internal perspectives and monologues about their ability to achieve their professional goals reflected a larger degree of variance” (O’Meara et al., 2014, p.162).

Young (2020) describes the beginning of his journey; “Riding in the jeeps, we head toward a group of giraffes. … We watch the animals grazing quietly. Will they see us?” (p. 39).

She stated, “Students often had difficulty using APA style” (Jones, 1998, p. 199), but she did not offer an explanation as to why.

What were the reasons Jones (1998) found “students often had difficulty using APA style” (p. 199)?

Porter (1998) states, “The internetworked classroom has the potential to empower students” (p. 5), and this research project examines this potential.

Long quotation. Place direct quotations longer than forty words in a free-standing block of typewritten lines indented 0.5 inches and omit quotation marks. The source can be cited in parentheses at the end of the block or the author and date can be text before the block and just the page numbers included in parentheses at the end of the block. In both cases, the parenthetical citation comes after the closing punctuation mark.

As Hammond (2018) previously explained,

It’s expensive to replace salespeople. It’s expensive because replacing salespeople equates to recruiting costs, lost selling time, longer sales cycles, smaller deals, fewer deals, and lost customers. Also, it’s tougher to recruit high performers, and a company’s brand reputation is damaged once people learn that a company is replacing salespeople. Avoiding these costs by retaining salespeople when possible, creates a compelling return on investment. (p. 1)

Life moves fairly smoothly when things don’t change much: however,

the routine approach unravels when your experiences deceive you because of a disruption, like moving to a new town or an unexpected rainstorm. Market disruptions are the same for a sales force. The disruptions make the routine ineffective. To be successful, we have to free ourselves of preconceived ideas about sales force motivation, training, and the trans-formation process so that we can develop a broader, deeper perspective of the situation. We need to get outside of our historical bounded reality to see the entire landscape. (Hammond, 2018, p. 43)