Sometimes reviewers consistent do not respond or respond without mentoring feedback.  Since you cannot rely on these colleagues, it is time to remove them from your review board.

Check the non-performing reviewers' ratings.  If they are consistently poor performances, send them a letter like the one below and remove them from your review board by clicking the "x" near their names on the REVIEWER tab of your dashboard.

** This is a sample replace underlined words to fit your situation**

Ismail Last Name
University Name (Indonesia)

Ismail,  

Thank you for your prior service as a member of the International Board of Reviewers of Informing Science: the International Journal of an Emerging Transdiscipline. To make room for other reviewers, we are relieving you of your duties and obligations as a reviewer to the journal. This means that your name has been removed from the Board of Reviewers and you will not be assigned new papers to mentor.

The journal is published by the Informing Science Institute (ISI). Serving as a reviewer for an ISI journal requires an exceptionally high level of commitment, and we understand that not everyone can do this throughout their career and throughout the year. The role of the ISI reviewer is more like a coach than an umpire. Our submission evaluations process requires reviewers to provide mentoring feedback promptly for the paper’s author and editor. Other journals require just serving as a specialist, scanning papers to spot mistakes. ISI journals call on reviewers to provide authors with constructive feedback in a form that helps them improve their submission. More to the point, while the goal of some journals is to find reasons to reject a submission, our goal is to help authors improve their submissions. All this requires an exceptionally high level of professional commitment from reviewers. You can find details on how to use our updated paper review system and our expectations in the Reviewers' Manual.

Should you find yourself in a situation where you can resume your prior commitment to serve as a mentoring reviewer, please again volunteer again online at http://My.InformingScience.org. When you do, take care to be complete when selecting topics of interest and expertise. We rely on these topics to match papers with reviewers, and now we look carefully at the topics you select and your updated list of publications to ensure a match with the journal’s needs when selecting which reviewer volunteers to add to the international review board. If you select too few topics on which you will review, we will be unable to accept your application.

When you do volunteer, you will find new options available to you, such as specifying the maximum number of papers you will review each year and the ability to indicate periods when you will be unavailable to review. You will also find that we acknowledge excellence in reviewing through reviewer badges of excellence and through Best Reviewer awards given monthly. This is outlined in the Reviewers' Manual.

Thank you again for your prior service,

 

-eli

Dr. Eli Cohen, Executive Director
EliCohen@InformingScience.org

on behalf of the Board of Governors, Informing Science Institute
and the Editors-in-Chief of ISI journals